Sample workspace: Willow & Wick Candle Co. is fictional; everything below is example data showing what your workspace looks like once it knows your business. Questions? Ask below ↓Send us your last three enquiries →

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DoLessWork · Sample book · E-commerce

Willow & Wick Candle Co.

A two-founder online candle brand, two weeks after setup. Your own workspace looks like this once your enquiries are pointed at it and your standing rules are written.

Overview

you find out how the month went from your gut and your bank balance.

every module reports time saved and results in one place, live.

Hours saved

24.6

Est. value (at $50/hr)

$1,230

Leads captured

22

Lead conversion

36%

Lead Capture & Nurture

leads sit across a contact form, a personal inbox, and voicemail, and the vague ones never get a reply.

every lead is captured, AI-scored, and answered; the uncertain ones go to your Partner, not the void.

NameMessageScoreAI summaryStatusHandled by
Brooke S.
brooke@shopmaven.com
Boutique owner in Austin. Wholesale pricing for 50+ units of the cedar line?88Wholesale intent with quantity named: priority reply.closedAI
Nate F.
natef@gmail.com
Do you ship to Canada? Cart says US only.71Pre-sale blocker on shipping: answer converts directly.contactedAI
Carla J.
carlaj@yahoo.com
where is order #1042, ordered last week58Order-status inquiry with mild frustration: human touch advised.contactedMaricel D.
Dev P.
dev@sundrymarket.co
Collab idea. We feature makers monthly in our subscription box.63Partnership inquiry, real audience: worth a scoped conversation.newMaricel D.

Your human Partner

hiring help means weeks of job posts, interviews, and hoping.

describe the role, see a ranked shortlist, accept with one click, and hybrid AI routing is on from minute one.

Maricel D.96% fit

6 yrs support lead for US e-commerce brands; Zendesk + Shopify power user.

customer support · email management · live chat · crm
English 5/5 · 40 hrs/wk

  • Covers 4/4 required skills
  • Strong English (5/5)
  • Has e-commerce industry experience
  • Available 40 hrs/week
On your team ✓

Voice AI Receptionist

after-hours calls hit voicemail, and half of voicemail never calls back.

calls are answered, summarised into the same queue, and handed to a human when it matters.

WhenCallerSummaryOutcomeHandled by
Yesterday, 3:05 PM+1 (512) 555-0161Stockist inquiry from an Austin boutique: wholesale intro call booked Friday.Booked ✓AI
Yesterday, 10:31 AM+1 (206) 555-0187Order #1038 arrived damaged: replacement offered, caller wanted a person for the refund choice.Escalated → VAMaricel D.
Monday, 8:12 PM+1 (347) 555-0153After-hours: gift order deadline question answered from shipping policy.AnsweredAI

Appointments booked by phone

WhenCustomerPhoneReason
Friday, 2:00 PMBrooke S. (Shop Maven)+1 (512) 555-0161Wholesale intro call

Order Processing

orders arrive by email and sticky note; the unusual ones slip through.

routine orders process themselves; bulk and judgment calls are flagged straight to your Partner.

CustomerItemsNotesStatusHandled by
Shop Maven (wholesale)
brooke@shopmaven.com
120× Cedar 8oz candleBulk quantity (120 units): confirm stock and shipping before processing
first wholesale order
processingMaricel D.
Emily R.
emily.r@gmail.com
2× Gift set (fall)
gift note requested
fulfilledAI
Sundry Market
orders@sundrymarket.co
6× Seasonal samplernewAI

Inventory Autopilot

you notice you're out of something when the job (or the order) needs it.

fulfilled orders decrement stock automatically and restock triggers fire before you run dry.

SKUItemStockRestock at
JAR-8OZ8oz amber jar44Low: reorder 24060
WICK-CTNCotton wick (pack of 100)125
BOX-GIFTGift box5825

Marketing ROI

you can't tell which effort actually pays.

hours saved and outcomes attributed per module, computed from the audit trail, not typed in.

Lead Capture & Nurture8.9h
Order Processing7.2h
Inventory Autopilot3.4h
Voice AI Receptionist2.8h
Magic Virtual Partners2.3h

Lead funnel

Captured22
Contacted13
Closed8

Billing & Docs

invoices live in another tool, and chasing late payers is a guilt-powered manual chore.

create, print, and track invoices here. Overdue ones flag themselves for chasing.

NumberCustomerTotalDueStatus
INV-0021Shop Maven (wholesale)$1,680.00Jul 20sent
INV-0020Sundry Market$96.00Jul 9paid

Compliance

if a client or regulator asks what happened, you reconstruct it from memory.

every AI and human action is logged with its time saved, exportable in one click.

WhenActionHours saved
Yesterday, 3:06 PMAppointment booked0.15
Yesterday, 10:32 AMLead assigned to VA0.10
Yesterday, 9:14 AMOrder flagged to VA0.10
Monday, 5:52 PMRestock trigger fired0.10
Monday, 11:30 AMInvoice created0.20

This is the empty dashboard's final form.

Your workspace starts blank. Then your contact form, phone number, and order flow fill it exactly like this. Setup takes minutes. The first month is $100 while we build your standing rules with you, then $299/month, and you can cancel any time.

Send us your last three enquiries →

Questions first, or just not ready yet?

Tell us about your business. We'll reply with the first three things we'd automate for you. No account needed.

A person reads it. Drafted replies come back within one business day. No signup, no card, and nothing is ever sent to your customers.

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