DoLessWork · For e-commerce

AI + virtual assistant operations for small e-commerce brands

Customer emails answered, orders processed, stock reordered before it runs out: an AI-first + human-backed ops team for small online stores.

Send us your last three enquiries See a sample workspace

Send us your last three enquiries and we'll send back the replies we would have drafted. No signup, no card. After that it's $100 for your first month, then $299/month.

Sound familiar?

Customer-service email eats your evenings.
Order exceptions and bulk requests slip through busy weeks.
You discover stockouts when a customer does.

What actually lands in your inbox

You tell us your rules once. Every message that arrives gets read, scored and answered, then waits for you.

Your standing ruleReplace, do not refund, on breakage under $75. Never state our internal thresholds to a customer. Never promise a delivery date.

New message from Dana K.example

Two of the amber jars arrived cracked. Order #4417. This was a gift and I need it sorted before the weekend.

Score 82Urgency 78Breakage claim on a recent order, time-sensitive, and within the replace-not-refund policy.

AI draft reply

Hi Dana,

Sorry about the cracked jars. That's a frustrating thing to open.

We'll get replacements out to you for both. I can't promise they'll land before the weekend, because that depends on the carrier once it leaves us, but they'll go out on our next dispatch and I'll make sure you get the confirmation.

Nothing needed from you, and no need to send the damaged ones back.

Ember & Oak

No drafted reply is sent until you approve it. There is no auto-send for written replies, on any plan. The AI does the writing; you stay the one who decides.

Dana K. is invented for this example. We launched recently and don't publish real customer messages. The draft is the genuine output format, refusals included. See a full sample workspace →

Lead Capture & Nurture

Pre-sale questions answered fast enough to still win the sale.

Order Processing + Inventory Autopilot

Routine orders flow through; exceptions flag a human; restock triggers fire before you run dry.

Magic Virtual Partners

A vetted e-commerce VA for the judgment calls: returns, VIPs, marketplaces.

Curious what your week is costing you? Calculate how many hours you'd get back →

See it running for a business like yours.

The sample workspace shows two weeks of realistic e-commerce leads, calls, orders, and invoices: exactly what yours looks like once it knows your business.

Open the sample workspace →

Send us three tickets you had to handle yourself

Paste in the kind of message that always ends up escalating to you: breakage, a wholesale enquiry, an angry WISMO. We'll send back the replies we'd have drafted from your policies. Yours to keep whether or not you sign up.

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