DoLessWork
Send us your enquiries

DoLessWork

One front desk for every enquiry your firm gets.

Enquiries arrive already answered. Every message from your phone, your web form and your inbox lands in one queue with the reply written in your voice, from rules you set once. You read it, change what you like, and send.

Nothing goes out until you approve it.

And the front desk is where it starts. The same engine drafts your project status, contractor coordination, invoices, month-end and people admin — 5 departments, one queue. See the whole system →

Send us your last three enquiriesSee a sample workspace

In the Philippines? We bill in pesos — see peso pricing →

We'll send back the replies we would have drafted. No signup, no card. If they earn it, engagements start with a $5,000 pilot — 7–14 days on your real enquiries — then a $15–25k full system if the pilot proves itself.

Voice answering is an optional add-on: it is not included in the pilot or in the full-system build price, and it is switched on only when you ask for it.

What you will never see on an invoice

  • No per-minute charges. Not for calls, not for anything.
  • No charge for hang-ups, dead air, or spam.
  • No surprise line items. A fixed price agreed in writing before we start.

What actually lands in your inbox

You tell us your rules once. Every message that arrives gets read, scored and answered, then waits for you.

Your standing ruleNever quote a project price or timeline in writing from a description alone — offer a discovery call. Never state a certification, compliance status or security posture in writing; a person answers those with the evidence attached.

New message from Marcus D.example

We need our data platform rebuilt before the Q1 board meeting. Ballpark, what does something like that run? And are you SOC 2 certified — procurement will ask.

Score 88Qualified enquiry with a real deadline, asking for a price and a compliance attestation. Neither is answerable in writing.

AI draft reply

Hi Marcus,

A Q1 deadline is workable, and it is the right thing to design the scope around.

I would rather not put a number on a rebuild before I understand what is there now — a ballpark given blind is usually wrong in whichever direction is least useful to you. On SOC 2, I am not going to characterise our position in an email; someone here will come back to you with the current documentation, so procurement has the actual evidence rather than my summary of it.

Could we find half an hour this week to go through the platform as it stands, and what has to be true by the board meeting?

Kestrel & Co

No drafted reply is sent until you approve it. There is no auto-send for written replies, on any plan. The AI does the writing; you stay the one who decides.

Marcus D. is invented for this example. We launched recently and don't publish real customer messages. The draft is the genuine output format, refusals included. See a full sample workspace →

Four things this system cannot do

Most of what the AI does is judged work: it drafts, your rules guide it, and a person approves it. These four are different. They are enforced by code, and no busy day and no AI mistake can change them.

We will not tell you the AI never makes a mistake. We built the system so a written mistake cannot reach your customer on its own.

One queue

Project enquiries, pricing questions, status chases and follow-ups all arrive in the same place, scored, with a reply already written. Nothing sits in a personal inbox waiting for whoever is free.

Standing rules

Write your rules once: how you answer pricing questions, what you never put in writing, which enquiries go straight to a human. Every draft is written from them.

Human help, by the hour

Some work should not be automated. Hand it to a trained human Partner instead — no minimum, no retainer, and a rate quoted with your scope. Or never use it at all.

It doesn't stop at the front desk

Every engagement starts at the front desk, because a slow first reply is what loses the work. The same engine, the same standing rules and the same approval gate then extend to the other conversations that eat an owner's week. We install these with you as the engagement grows.

Back office
Quote follow-ups, invoice questions and the month-end summary, drafted from the same standing rules as your enquiries.
Project / delivery communications
Status updates, scope-change acknowledgements and launch notices. A draft acknowledges a scope change; it never commits you to a date or a price you have not agreed.
Contractor / partner coordination
Availability checks and hand-off briefs drafted for you. Anything about what a contractor is owed is held for a person.
Light accounting / month-end
Month-end chases, expense acknowledgements and billing questions. A draft never confirms payment or bank details in writing — that class is held, every time.
People / HR (light)
Rota acknowledgements, onboarding notes and new-starter details, with anything personal or contractual held for a person.

Each one drafts into the same queue you already approve from, and none of them can send. That is asserted structurally in our test suite, not promised in a policy.

See what each department installs — the rules, the drafts, and what it refuses to answer →

We start with what's eating your week

Every workspace begins with a two-minute business profile: what you do, who you serve, and which repetitive tasks keep swallowing your time. Those tasks become the plan: AI takes over the routine volume it can genuinely handle (answering, scoring, routing, reordering), and your human Partner takes the judgment calls. Your ROI page keeps score of every hour that comes back.

Not sure it's worth it? Calculate how many hours you'd get back → 60 seconds, no account.

Built for professional services: see how it works for a consultancy, agency or studio →

Also used by home services, property managers, e-commerce and med spas.

Send us your last three enquiries

Paste them exactly as they arrived. We draft the replies we would have sent and email them to you within one business day. Yours either way, no signup and no card.

A person reads it. Drafted replies come back within one business day. No signup, no card, and nothing is ever sent to your customers.

We never ask for your passwords or logins. System access happens through your own accounts. Your customers will tell us sensitive things, because that's what inbound messages are: our privacy policy sets out exactly who can read them, how long we keep them, and how to export or delete everything in one click.

What we don't do yet

What we do have is a working product and a drafted reply we will write for you, from your own enquiries, before you pay anything.

Pricing

The prices below are in US dollars, for firms whose clients are overseas. Selling to Philippine businesses? Our peso pricing is here →

A $5,000 pilot proves it on your real enquiries in 7–14 days. If it earns the ongoing partnership, the full system is $15–25k, scoped in writing. Billed by invoice — no card on file.

First engagement

Pilot

Proved on your own enquiries

$5,0007–14 days

  • Your workspace provisioned, with the starter pack for your vertical installed
  • Standing rules written with you, live, from your real enquiries
  • Three working workflows built with you — capture, follow-up, win-back
  • You run the live queue daily. No drafted reply is sent until you approve it
  • Contracts, compliance questions and anything with commercial weight are never answered by a draft — they are held for a person
  • A friction log of everything that slowed you down, and a written debrief

If the pilot proves it

Full system

The ongoing partnership

$15–25kscoped in writing

  • Scope set by what your pilot's friction log proved necessary — agreed in writing before we start
  • Hardened hand-off: your team trained on the queue, the rules and the audit trail
  • The departments in the section above, installed with you and drafting from the same rules — as many as the engagement scopes
  • The same approval gate on everything. There is no auto-send tier, at any price
  • Human Partner hours, when you want them, metered to the minute and quoted with your scope
  • You keep everything — rules, contacts, one-click export — whichever way you go
  • Voice answering, if you want it — an add-on, not part of this price: up to 1,000 answered call minutes a month with an active run plan. Run plans start at $300 a month. We never bill per minute, and we talk to you before anything changes
Send us your last three enquiries

Some work should not be automated. A trained human Partner is available by the hour, with no minimum and no retainer, at a rate quoted with your scope. Use it or never use it.

Partner hours also cover your nights. Our Partners work while you sleep, so a queue that fills overnight can be handled by a person and be done before you open.

Common questions

What does it cost?

Engagements start with a $5,000 pilot: 7–14 days on your real enquiries — workspace provisioned, standing rules written with you from your actual messages, three working workflows, and nothing ever sent without your approval. If the pilot proves itself, the full system is $15–25k, scoped in writing from what the pilot showed. Billed by invoice — no card on file. Ongoing operation afterwards is optional. Run plans start at $300 a month. That is what carries anything recurring, such as voice answering.

We are a Philippine business — what does it cost?

We are based in the Philippines and bill in pesos, with a BIR-registered invoice for your books. A ₱25,000 pilot proves it on your real enquiries in 7–14 days. If it earns the ongoing partnership, the full system is ₱75,000–150,000, scoped in writing. An optional run plan starts at ₱6,000 a month if you want us operating it after it is yours. Voice answering is not included in these prices. If you want it, we measure what your calls actually cost during the pilot and pass that through at cost as a single monthly amount — no markup, and still never billed per minute. The figure is agreed at the end of the pilot, when there is real usage to size it from. The full peso price list is at dolesswork.com/VA/philippines.

Are there per-minute or usage charges?

No. We do not bill per minute for calls or for anything else, and you are never charged for hang-ups, dead air, or spam. The price is fixed in writing before we start.

Is there a limit on how many calls it answers?

Where AI voice answering is switched on, an active run plan includes up to 1,000 answered minutes a month, roughly 45 minutes of calls every business day. Voice answering is an optional add-on: it is not included in the pilot or in the full-system build price, and it is switched on only when you ask for it. Run plans start at $300 a month. Your usage is visible in your workspace at all times. If you go past it we talk to you about more capacity first: no surprise charge, and we do not silently switch your calls off.

Do I have to buy human hours?

No. Human Partner time is billed by the hour with no minimum and no retainer, on top of the software price — the rate is quoted with your scope. You can use it for the work that should not be automated, or never use it at all.

Does anything get sent without me seeing it?

No. Every reply arrives in your queue as a draft. You approve, edit, or bin it. No drafted reply is sent until you approve it.

Will my clients know they are talking to AI?

Replies are drafted by AI and reviewed by a person at your firm before anything is sent. We will tell your clients that when they ask, and you can require it be said up front.

Do you need my passwords?

Never. We do not ask for passwords or logins. System access happens through your own accounts. Our privacy policy sets out who can read your messages, how long we keep them, and how to export or delete everything in one click.

Can I talk to an existing customer?

Not yet. We launched recently and have no customers to point you at and no case studies. What we can do instead is take your last three real enquiries and send back the replies we would have drafted, before you pay anything.

What happens if we stop working together?

Engagements are fixed-price and billed by invoice, and each one’s refund terms are set out in its own written scope — there is no rolling contract behind them to give notice on. Whichever way you go, you keep the standing-rules document we build with you, and you can export everything we hold in one click.